Afilago

Help Center

Get the support you need to succeed

Fees & Payouts

See the commission rate for every category, and when your money arrives.

View rates
Seller Agreement

The terms you agreed to when you joined — fees, payouts, and what we each commit to.

Read the terms
Email Support

Send us an email and we'll get back to you within 24 hours.

support@afilago.com
WhatsApp

Chat with us directly — usually the quickest way to get an answer.

Start Chat
Phone Support

Call us for urgent issues. Mon–Fri, 8am–6pm GMT.

+233 54 068 3492
Frequently Asked Questions

How do I create a seller account?

Click on "Sign Up" and follow the registration process. You'll need to verify your email and complete the seller verification steps.

How do I add products?

Go to your dashboard and click "Add Product". Fill in the product details, upload images, and set your pricing and inventory.

How do I manage orders?

Navigate to the Orders section in your dashboard to view, process, and track all your orders.

What payment methods do you accept?

Buyers pay through Paystack — mobile money, debit and credit cards, and bank transfer, all in Ghana cedis.